5 Things Business Leaders Do To Succeed

Five Things Business Leaders Do to Succeed There’s a great Proverb that gets to the heart of leadership: “If you think you’re leading and no one is following you, then you’re only taking a walk.” It’s not enough to simply declare yourself a leader…or just to get hired into a leadership position – the act…

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Manager or Leader?

The Top 10 Differences Between a Manager and a Leader A manager administers. A leader innovates. A manager is a copy. A leader is an original. A manager maintains. A leader develops. A manager focuses on systems and structure. A leader focuses on people. A manager relies on control. A leader inspires trust. A manager…

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Are You In The Selling Mindset?

When conducting sales training workshops one question I like to ask is… “how many in the room think they are in the selling business?” It always surprises me to see the large number of hands that don’t go up. The fact is whenever goods or a service are exchanged for money, a sale is made.…

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Do You Have Competitive Awareness?

We all know that it is a competitive jungle out there. Your competitors are after your business and you are after theirs.     Ultimately, somebody becomes weaker and actually goes out of business. Before establishing a proper marketing strategy and expecting customers to beat down your door, make sure you clearly know where your company…

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The Great Huddle: A Meaningful Meeting

What is a “Great Huddle?” It’s a staff meeting! But it’s not your normal, run of the mill type of staff meeting. Instead, it’s a meaningful meeting where your team will (1) realign themselves to your vision, mission, and values. Then (2) they’ll each have an opportunity to speak so that everyone gets to know…

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4 Truths of Great Customer Service

Great customer service isn’t something that happens by chance and it’s not just a matter of working really hard and hoping it happens. Great…and consistent customer service requires you to follow a few rules. In fact there are 4 Truths to Great Customer Service and if you can get behind those truths, then everything else…

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Home Office Blues

Working from home provides a lot of advantages. You’ve saved time and money by eliminating the commute. You don’t have the additional overhead expenses associated with having an outside office. You don’t have to shower in the morning and you can work in your pajamas! For some people, that’s a dream-come-true situation. For others, however,…

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When Opportunity Knocks…Make a List!

An “Opportunities List” is a great tool to help you make strategic and tactical decisions so that you can capitalize on opportunities and solve the problems within your company. If you don’t use a tool like this, you’ll be like most business owners that spend their days “putting out fires” instead of strategically planning to…

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